Frequently Asked Questions
Everything you need to know about your MINISFORUM experience.
Which countries do you ship to within Europe?
We ship to all European Union member states. Shipping times and costs vary depending on the destination country, but most orders are delivered within 3-7 business days from our local warehouses.
What is the warranty policy for MINISFORUM products?
All our Mini PCs come with a standard 2-year limited warranty that covers hardware defects. We also offer dedicated technical support to assist with any setup or software queries.
Can I return my product if I am not satisfied?
Yes, we offer a 7-day cooling-off period and a 30-day return policy for items in their original packaging and condition. Please contact our support team to initiate a Return Merchandise Authorization (RMA).
Are customs duties included in the price?
For orders shipped within the European Union from our EU warehouses, all VAT and customs duties are included in the final price. You will not face any hidden import fees upon delivery.
What payment methods do you accept?
We accept a wide range of secure payment options, including major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment methods like Klarna and Giropay.
How can I track my order status?
Once your order is dispatched, you will receive an automated email containing a tracking number and a link to the courier's website to monitor your shipment in real-time.